Our Usage Policy (also referred to as our "Acceptable Use Policy" or "AUP") applies to anyone who submits inputs to MacroDeep's products and/or services, including via any authorized resellers or passthrough access, all of whom we refer to as "users." The Usage Policy is intended to help our users stay safe and promote the responsible use of our products and services.
The Usage Policy is categorized according to who can use our products and for what purposes. We will update our policy as our technology and the associated risks evolve or as we learn about unanticipated risks.
— Universal Usage Standards: Apply to all users and use cases.
— High-Risk Use Case Requirements: Apply to specific consumer-facing use cases that pose an elevated risk of harm.
— Additional Use Case Guidelines: Apply to certain other use cases, including consumer-facing chatbots, products serving minors, and agentic use.
MacroDeep will implement detection and monitoring to enforce our Usage Policy, so please review this policy carefully before using our products or services. If we learn that you have violated our Usage Policy, we may throttle, suspend, or terminate your access to our products and services. We may also block or modify model outputs when inputs violate our Usage Policy.
If you believe that our model outputs are potentially inaccurate, biased, or harmful, please notify us at safety@macrodeep.com.
Universal Usage Standards
The following standards apply to all users and use cases.
Do Not Violate Applicable Laws or Engage in Illegal Activity
This includes using our products or services to:
— Acquire or exchange illegal or controlled substances
— Engage in or facilitate human trafficking or prostitution
— Infringe, misappropriate, or violate the intellectual property rights of a third party
— Violate any other applicable laws or regulations in your jurisdiction
Do Not Compromise Critical Infrastructure
This includes using our products or services to:
— Facilitate the destruction or disruption of critical infrastructure such as power grids, water treatment facilities, medical devices, telecommunication networks, or air traffic control systems
— Obtain unauthorized access to critical systems such as voting machines, healthcare databases, and financial markets
— Interfere with the operation of military bases and related infrastructure
Do Not Compromise Computer or Network Systems
This includes using our products or services to:
— Discover or exploit vulnerabilities in systems, networks, or applications without authorization of the system owner
— Gain unauthorized access to systems, networks, applications, or devices through technical attacks or social engineering
— Create or distribute malware, ransomware, or other types of malicious code
— Develop tools for denial-of-service attacks or managing botnets
— Create tools designed to intercept communications or monitor devices without authorization of the system owner
— Develop persistent access tools designed to operate below normal system security levels, including firmware modifications or hardware implants
— Create automated tools designed to compromise multiple systems at scale for malicious purposes
— Bypass security controls such as authenticated systems, endpoint protection, or monitoring tools
Do Not Develop or Design Weapons
This includes using our products or services to:
— Produce, modify, design, or illegally acquire weapons, explosives, dangerous materials, or other systems designed to cause harm to or loss of human life
— Design or develop weaponization and delivery processes for the deployment of weapons
— Circumvent regulatory controls to acquire weapons or their precursors
— Synthesize or otherwise develop high-yield explosives or biological, chemical, radiological, or nuclear weapons or their precursors, including modifications to evade detection or medical countermeasures
Do Not Incite Violence or Hateful Behavior
This includes using our products or services to:
— Incite, facilitate, or promote violent extremism, terrorism, or hateful behavior
— Provide material support for organizations or individuals associated with violent extremism, terrorism, or hateful behavior
— Facilitate or promote any act of violence or intimidation targeting individuals, groups, animals, or property
— Promote discriminatory practices or behaviors against individuals or groups on the basis of race, ethnicity, religion, national origin, gender, sexual orientation, or any other identifying trait
Do Not Compromise Privacy or Identity Rights
This includes using our products or services to:
— Violate privacy rights as defined by applicable privacy laws, such as sharing personal information without consent or accessing private data unlawfully
— Misuse, collect, solicit, or gain access without permission to private information such as non-public contact details, health data, biometric or neural data, or confidential or proprietary data
— Impersonate a human by presenting results as human-generated, or using results in a manner intended to convince a natural person that they are communicating with a human when they are not
Do Not Compromise Children's Safety
This includes using our products or services to:
— Create, distribute, or promote child sexual abuse material ("CSAM"), including AI-generated CSAM
— Facilitate the trafficking, sextortion, or any other form of exploitation of a minor
— Facilitate minor grooming, including generating content designed to impersonate a minor
— Facilitate child abuse of any form, including instructions for how to conceal abuse
— Promote or facilitate pedophilic relationships
— Fetishize or sexualize minors, including in fictional settings
We define a minor or child to be any individual under the age of 18 years old, regardless of jurisdiction. When we detect CSAM (including AI-generated CSAM), we will report to relevant authorities.
Do Not Create Psychologically or Emotionally Harmful Content
This includes using our products or services to:
— Facilitate, promote, or glamorize any form of suicide or self-harm, including disordered eating and unhealthy or compulsive exercise
— Shame, humiliate, intimidate, bully, harass, or celebrate the suffering of individuals
— Coordinate the harassment or intimidation of an individual or group
— Generate content depicting animal cruelty or abuse
— Promote, trivialize, or depict graphic violence or gratuitous gore, including sexual violence
— Develop a product or service that employs or facilitates deceptive techniques with the intent of causing emotional harm
Do Not Create or Spread Misinformation
This includes using our products or services to:
— Create or disseminate deceptive or misleading information about a group, entity, or person
— Create or disseminate deceptive or misleading information about laws, regulations, or procedures established by an institution or governing body
— Create or disseminate conspiratorial narratives meant to target a specific group, individual, or entity
— Impersonate real entities or create fake personas to falsely attribute content or mislead others about its origin without consent or legal right
— Provide false or misleading information related to medical, health, or science issues
Do Not Undermine Democratic Processes or Engage in Targeted Campaign Activities
This includes using our products or services to:
— Engage in personalized vote or campaign targeting based on individual profiles or data
— Create artificial or deceptive political movements in which the source, scale, or nature of the campaign is misrepresented
— Generate automated communications to public officials or voters at scale that conceal their artificial origin
— Create political content designed to deceive or mislead voters, including synthetic media of political figures
— Generate or disseminate false or misleading information in political and electoral contexts
— Incite, glorify, or facilitate the disruption of electoral or civic processes
— Create content designed to suppress voter turnout or discourage legitimate political participation through deception or intimidation
Do Not Use for Criminal Justice, Censorship, Surveillance, or Prohibited Law Enforcement Purposes
This includes using our products or services to:
— Make determinations on criminal justice applications, including decisions about parole or sentencing
— Target or track a person's physical location, emotional state, or communications without their consent
— Assign scores or ratings to individuals based on an assessment of their trustworthiness or social behavior without notification or consent
— Build or support emotional recognition systems used to infer emotions of a natural person, except for medical or safety reasons
— Analyze or identify specific content to censor on behalf of a government organization
— Utilize models as part of any biometric categorization system to infer race, political opinions, trade union membership, religious or philosophical beliefs, sex life, or sexual orientation
— Utilize models as part of any law enforcement application that violates or impairs the liberty, civil liberties, or human rights of natural persons
Do Not Engage in Fraudulent, Abusive, or Predatory Practices
This includes using our products or services to:
— Facilitate the production, acquisition, or distribution of counterfeit or illicitly acquired goods
— Promote or facilitate the generation or distribution of spam
— Generate content for fraudulent activities, schemes, scams, phishing, or malware
— Create falsified documents including fake IDs, licenses, currency, or other government documents
— Generate deceptive or misleading digital content such as fake reviews, comments, or media
— Engage in or facilitate multi-level marketing, pyramid schemes, or other deceptive business models
— Engage in deceptive or abusive practices that exploit individuals based on age, disability, or a specific social or economic situation
— Develop a product or service that deploys subliminal, manipulative, or deceptive techniques to distort behavior by impairing decision-making
— Plagiarize or submit AI-assisted work without proper permission or attribution
Do Not Abuse Our Platform
This includes using our products or services to:
— Coordinate malicious activity across multiple accounts to avoid detection or circumvent product guardrails
— Utilize automation in account creation or to engage in spammy behavior
— Circumvent a ban through the use of a different account or by providing access to a previously banned person or entity
— Intentionally bypass capabilities, restrictions, or guardrails established within our products for the purposes of instructing the model to produce harmful outputs (e.g., jailbreaking or prompt injection) without prior authorization from MacroDeep
— Use inputs and outputs to train an AI model (e.g., "model scraping" or "model distillation") without prior authorization from MacroDeep
Do Not Generate Sexually Explicit Content
This includes using our products or services to:
— Depict or request sexual intercourse or sex acts
— Generate content related to sexual fetishes or fantasies
— Facilitate, promote, or depict incest or bestiality
— Engage in erotic chats
High-Risk Use Case Requirements
Some use cases pose an elevated risk of harm because they influence domains that are vital to public welfare and social equity. For these use cases, given potential risks to individuals and consumers, we believe that relevant human expertise should be integrated and that end-users should be aware when AI has been involved in producing outputs.
For the "High-Risk Use Cases" described below, we require that you implement these additional safety measures:
— Human-in-the-loop: When using our products or services to provide advice, recommendations, or in subjective decision-making directly affecting individuals or consumers, a qualified professional in that field must review the content or decision prior to dissemination or finalization. You or your organization are responsible for the accuracy and appropriateness of that information.
— Disclosure: If model outputs are presented directly to individuals or consumers, you must disclose to them that you are using AI to help produce your advice, decisions, or recommendations. This disclosure must be provided at a minimum at the beginning of each session.
"High-Risk Use Cases" include:
— Legal: Use cases related to legal interpretation, legal guidance, or decisions with legal implications
— Healthcare: Use cases related to healthcare decisions, medical diagnosis, patient care, therapy, mental health, or other medical guidance
— Insurance: Use cases related to health, life, property, disability, or other types of insurance underwriting, claims processing, or coverage decisions
— Finance: Use cases related to financial decisions, including investment advice, loan approvals, and determining financial eligibility or creditworthiness
— Employment and housing: Use cases related to decisions about the employability of individuals, resume screening, hiring tools, or decisions regarding eligibility for housing
— Academic testing, accreditation, and admissions: Use cases related to standardized testing, school admissions evaluations, language proficiency, or professional certification exams
— Media or professional journalistic content: Use cases related to automatically generating content for external publication
Additional Use Case Guidelines
The below use cases — regardless of whether they are High-Risk Use Cases — must comply with the additional guidance provided.
— All consumer-facing chatbots, including any external-facing or interactive AI agent, must disclose to users that they are interacting with AI rather than a human. This disclosure must be provided at a minimum at the beginning of each chat session.
— Products serving minors, including organizations providing minors with the ability to directly interact with products that incorporate our APIs, must comply with additional child-safety guidelines available upon request.
— Agentic use cases must still comply with this Usage Policy in full. Agentic systems that take actions on behalf of users are held to the same standards as direct user interactions.
To report a policy violation or harmful output: safety@macrodeep.com
For policy questions: legal@macrodeep.com
This Usage Policy is incorporated by reference into MacroDeep's Commercial Terms of Service and Consumer Terms of Service.
MacroDeep Inc. — C/O Salestools AI Inc., 405 Lexington Avenue, New York, NY 10174
